5 Smart Tools to Optimise Conversions on Your SaaS Website | UserActive

5 Smart Tools to Optimise Conversions on Your SaaS Website

It’s critical that your website visitors understand the benefits of your product and why they should become a user. From this point onwards you should make everything easy for them. Signing up, finding information, making a subscription payment, understanding how to use product, and so on. If it isn’t, you could be letting your product down.

Let’s take a look at some tools you can use to ensure your site is doing it’s job in this important first step, converting visitors into subscribers. Once this is working effectively, you can focus on perfecting the onboarding process that turns them into customers. But fail to get this first step right and you can forget about the rest of the funnel. Here’s a run down of 5 handy tools that can get your conversion process off to a flying start:

#1 Intercom


Want to make it easier for prospects and users to contact you? Intercom makes it easy to have quick conversations that help you support your customers and ensure they understand how your product can work for them. Features include automated onsite chat (which is quite handy for onboarding and feedback), direct messenger (for live conversations with customers), in app walkthroughs (to ensure users know how to use your product and get the most from it) and knowledge base software (where you can store all the information customer’s can refer to for support).



Whilst there are are lot of tools that provide these features, Intercom consolidates it all and does so elegantly. It’s quick and easy to set up and has a premium feel to it. Furthermore, beyond a variety of comms features, the tool also provides tracking data on user activity, giving you insights into behaviour and activity. The kind of data you can track here includes info such as; Users who signed up in the last week? Users who signed up once but never returned? Which users on the free plan are yet to upgrade? And you can customise these metrics for the type of data you need to see.

#2 Drip


Drip enables you to create dynamic email campaigns that react to user behaviour. You can use Drip’s opt in forms to gain subscribers from your guides, courses and other useful content for your audience. Once you have captured your prospects email, Drip enables you to nurture these subscribers with automated email sequences that lead them towards desired actions.

Whether you’re providing software training, promoting a premium account or following up after an event Drip provides some useful campaign blueprints to begin working with. Use these blueprints and modify them to suit your needs or create your own from scratch with Drip’s easy workflow interface. I personally like Drip because of it’s well designed interface, pricing and customer support.


#3 Pushcrew


If you’re looking for a tool that draws visitors back to your site, Pushcrew maybe worth a look. It sends notifications to visitors when you have posted new content to your site encouraging them to make repeat visits. These notifications are native within the browser, so visitors see them when they are not on your site. The notifications have higher conversion rates than email, and they work on mobile too making it easy for visitors to return to your site at any time. Notifications are customisable and can operate in a personalised manner, sending notifications of content matching the visitors interests, based on their previous browsing session on your site. This effective tool does require an opt-in from the visitor, agreeing to receive this notifications.



#4 Optin Monster


Check out Optin Monster if you’re looking to convert website visitors to subscribers and perhaps customers. Sometimes seen as a bit of an obtrusive interaction, these guys do browser prompted pop-up forms in the nicest way possible. With great designs and elegant interaction, Optin Monster detects when a visitor is thinking about leaving your site and it displays a pop-up lead magnet of your own design. Other features include options to A/B test your forms and analytics to track success rates.



#5 Leadpages


Leadpages boasts to be the #1 landing page builder. It comes with hundreds of landing page templates and an easy to use page builder enabling you to customise landing pages to your own design. There are templates designed for nearly every sector and purpose you can think of, from SaaS to dentistry and each page is designed to convert to the highest possible rate for it’s purpose. Some of my favourite aspects of Leadpages is the ease and speed at which you can create a page, and the ease of integration with WordPress.


Peter Loving

Peter helps SaaS companies create meaningful products users love. He regularly speaks at conferences and shares UI/UX related content on the UserActive blog and YouTube channel.

If you’re launching a new product, have some improvements you’d like to make, or simply want to plan for your next phase of gropwth, we’d love to help.

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